(713) 974-6680
2401 Fountain View Dr. Suite 920 Houston, TX 77057

Proctored Exams at EConsortium

Frequently Asked Questions

Q: Where are the restrooms near the testing center?

A: Restrooms are available down the hall from are down the hall from our office.

Q: Are lockers available?

A: Yes, each locker has a lock with a key and testers will keep their keys with them during the exam. Access to personal items is restricted during most exams, with the exception of food and medication.

Door Opening: 9 x 10 3/4″ (W x H)
Inside: 11 3/4 x 16 7/8 x 11 3/4″ (W x D x H)

Q: Can I bring snacks and drinks?

A: Food and Drinks are not allowed inside the testing room per testing company guidelines. You may keep them in your locker or at the front desk and access them during if you take a break during your exam.

Q: Can I bring anyone with me?

A: Guests are not allowed to remain inside the testing center per testing company rules. Public seating is available in the main lobby on the ground floor of the building.

Need to Reschedule?

Pearson VUE

  • Offers the convenience of rescheduling most exams online.
  • For more information about your specific exam, please go to pearsonvue.com/test-taker and choose your program from the list.

Kryterion/Webassessor

  • Please log in to your Webassessor account and click the Reschedule or Cancellation button next to your scheduled exam or contact your Test Sponsor directly.
  • For more information about taking an exam with Kryterion, check out their Test Taker Exam Instructions.

Castle Worldwide Testing

  • For assistance with any Castle exams, please contact your exam sponsor. Information should be available in your confirmation email.

PAN/PSI

On the Day of the Exam

Sign In Procedure

  • Please review your confirmation email for specific identification requirements.
  • Most exams require two forms of identification, one of which must be a government-issued photo ID. The other can generally be a credit card.
  • Kryterion testers must bring their test taker authorization code from their confirmation email.
  • Castle testers must bring their exam password from their confirmation email.

Technical Issues

In the event of a technical issue, the tests are designed to stop the countdown clocks and save your completed questions to be continued once the connection to the exam server is restored.

If the technical issue is due to a problem with the Internet-Based Test server, they require that we wait 30 minutes for them to resolve the issue. If a candidate must wait more than 30 minutes, they have the option to wait to continue their exam or leave and reschedule with no penalty.